Please read the following information carefully.

1. Fee Policy

1.1 I understand that classes not attended or cancelled with less than 24 hours’ notice may incur a charge and that payment is required at the time of the class.

2 Cancellation Policy

2.1 We insist on keeping our class sizes small so we can pay extra attention to all our Pilates clients. Therefore, we must be fair and consistent with our cancellation policy.  

2.2 We ask that you provide at least 24 hours’ notice, so your space can be offered to another client. This will also help you avoid a fee for missed or late notice changes to your bookings. 

3 Informed Consent

3.1 As with any form of exercise, participation in our Pilates and fitness classes may involve certain risks to your health and safety.

3.2 Any participants in our classes warrant that you are not suffering from any injury, illness or condition that may prevent you from safely participating in our classes.

3.3 You agree to comply with all directions and guidelines that are given to you by our instructors and staff members with respect to proper and safe participation in our classes.

3.4 Should you suffer any illness or injury, or become affected by any other condition (including pregnancy), you must advise a Bodymetrics staff member or instructor immediately so we can attempt to tailor your program appropriately or seek a medical certificate in order to continue participating in the classes.

3.5 Our instructors are not trained medical practitioners. Our directions, advice and assistance should not be taken as a substitute for professional medical advice.

3.6 Before participating in any class, you must consult a trained medical practitioner to confirm your ability to participate in that class.

3.7 You acknowledge that you may be required to obtain a medical certificate to participate in a class. 

3.8 You waive and release any and all claims that you have or may have against Bodymetrics, its employees or contractors for injury sustained by the clinic as a result of participation in physical exercise and activities.

3.9 You acknowledge that you have carefully read this waiver and fully understand that it is a release of liability of Bodymetrics and agree that such a waiver and release is reasonable and proper based on the nature of the services provided by Bodymetrics. 

4 Privacy Collection Statement

4.1 We collect client information so we can provide the best possible client care. At times we may need to liaise with our clients’ other treating health practitioners and specialists where appropriate, and with our clients’ guardians or other responsible persons. 

4.2 If a client does not provide us with the information we request, we may not be able to provide the client care or products required or otherwise assist the client. 

4.3 Our Privacy Policy contains information about how individuals may access or correct personal information we hold about them, how they can complain about a breach of privacy and how we will deal with such complaints.